Technical Information, Q&A

If you need more information, please contact you local sales team.

For techical issues, please contact our Technical Support.

For our products brochure, click here.


Q: What is pullulan? How it is made? Chemistry of pullulan?
A: click
here to see the answers.


Q: What is HPMC? How it is made? Chemistry of HPMC?
A: click
here to see answers.


Q: Could you provide technical data of your capsules?
A: Click
here.  Contact us for updated copy.


Q: Do you have Kosher Certificates?
A: Click
here. Contact us for updated copy.


Q: Do you have Halal Certificate?
A: click
here. Contact us for updated copy.


Q: How do you make delivery in hot and cold days? 
A: We always use refer truck to make delivery year round, to make sure customers has the best user experience.


Q: If we have problem using your capsules, what to do?
A: We will take it back and arrange for replacements.


Q: Are you vegetable capsules non-GMO certified
A: Yes, please ask your sales representative for certificate.

9 Q: Is your manufacturing facility GMP complying?
A: Yes, we are. As a matter of fact, we are pharmaceutical GMP with less than 100,000 particles/Cubic meter clean level.
Take a quick visual tour and see your self.