Bright Pharma Caps


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Technical Support



Frequeently asked questions





Q: Do you provide technical data of your capsules? A: Yes, contact us for updated copy.




Q: Do you have Kosher Certificates?

A: Contact us for updated copy.


Q: Do you have Halal Certificate?

A: Contact us for updated copy.


Q: How do you make delivery in hot and cold days? A: We always use refer truck to make delivery year round, to make sure customers has the best user experience.


Q: If we have problem using your capsules, what we should do?

A: If the issues are caused by our capsules, we will take it back and arrange for replacements immediately. Please call your sales representative first.


Q: Are you vegetable capsules non-GMO certified?

A: Yes, please ask your sales representative for certificate.


Q: Is your manufacturing facility GMP complying?

A: Yes, we are. As a matter of fact, we are pharmaceutical GMP with less than 100,000 particles/Cubic meter clean level.


Q: Can your GAR capsules shipped by air?

A: We do not recommend shipping GAR capsules by air because there are wild temperature changes during air transportation that adversely affect capsule quality.





Useful information






1: Our Research and Development activities


Read our R&D page.



2: What is pullulan? How it is made? Chemistry of pullulan?



Read information of pullulan

3: What is HPMC or hypromellose? How is it made? Chemistry of HPMC?



Read information of HPMC/Hypromellose

4: Photo gallary

Snap shots of our manufacturing operations


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5: Tour and audit


Tours and cGMP audits of our manufacturing plants are permitted on annual bases.


Manufacturing facility virtual tour is available through CCTV installed inside the plants.


If you intend to make cGMP audits or physical tour, please contact us at least one month before your intended visit date.


More

For more information, please contact us




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